The terms of purchase that we hereby inform you as visitors of our website apply for products sale from the sales range of NAOMI CONCEPT based in Dr Ivana Ribara 87, Novi Beograd (hereinafter: the Merchant) via the website http://leommi.com/

Basic Information about the company 

Name: NAOMI CONCEPT
Company name:  MIJANA JELIĆ PR RADNJA ZA POSREDOVANJE U PRODAJI ODEĆE NAOMI CONCEPT BEOGRAD
Adress: Dr Ivana Ribara 87
Activity: Agents involved in the sale of textiles, clothing, fur, footwear and leather goods
Activity code: 4616
Identification number:  65890461
Tax number:  112124506
Web adress: leommi.com
Phone: +381 (0)60 5566457
Email: office@leommi.com

Purchase procedure

Purchase of products sold through the site http://leommi.com can be done by site visitors.

By ordering the product, the customer accepts these Terms of Purchase.

It will be considered that by the confirmation of the order by the Merchant, the contract between the Merchant and the buyer has been concluded. 

Purchasing process

Purchases can be done by the visitor to the website by entering the required information – name, surname, address, contact phone, contact email.

Shipping costs are included in the price of the product.

Conversion statement

All payments will be made in the local currency of the Republic of Serbia – dinar (RSD). The exchange rate (middle exchange rate of the National Bank of Serbia) is used for the informative presentation of prices in other currencies. The amount for which your payment card will be charged will be expressed in your local currency through conversion into the same, at the exchange rate used by card organizations, which we cannot know at the time of the transaction. As a result of this conversion, there is a possibility of a slight difference from the original price listed on our site. Thank you for your understanding.

Payment methods

Payment over the website http://leommi.com can be completed via payment cards or payment upon delivery.  The invoice will be delivered to the customer along with the order and by e-mail.

Delivery 

After sending the order by the Customer, the status of order processing begins. During processing, an order confirmation notification will be sent to the customer’s email address. In case of any ambiguities or problems related to the order, the Merchant will contact the buyer without delay. Delivery is realized by the trader in a discreet, careful and reliable way.

Prices

All prices stated on the website http://leommi.com/ are expressed in dinars and include VAT.

Valid prices are taken for all orders at the time of payment confirmation. The merchant reserves the right to change current prices at any time. Purchase of goods with special price benefits and/or with special sales incentives is performed in accordance with the Terms published on the site.

Intellectual property

All content (texts, images, and other materials) located at http://leommi.com/ represents the intellectual property of the Merchant or third parties from whom the Merchant has obtained consent for its use. Any use of the content of the site  http://leommi.com/  for commercial or other purposes without the expressed consent of the Merchant is prohibited.

Complaint policy

We would like to inform our respected customers that they can make complaints about goods purchased through our website electronically to office@leommi.com.

The customer also loses the right to a refund or complaint in cases of unauthorized processing of the product or intervention on the product by an unauthorized third party. If you received a product that you did not order or you received a product with an error, please let us know by email. The costs of returning the goods are borne by the seller only in case of poor product quality, while in other cases the costs of returning are borne by the buyer.

Upon receipt of the goods, the NAOMI CONCEPT Beograd will return the entire amount of money or will replace the damaged product.

The deadline for return is 14 days from the date of receipt

The buyer has the right to return the product in the following cases:

  1. delivery of a product that has not been ordered
  2. delivery of damaged products, when the damage has occurred due to poor handling during delivery.

Complaints sent by parcel distribution must be properly packed in cardboard packaging. All complaints that are improperly packaged, with visible mechanical damage during transport will not be accepted, and will be returned to the sender.

Complaints are possible in the form of replacement for another item within a month, provided that the item is not damaged. Physical damage is not subject to warranty, we do not refund money.

Refund policy

In case of return of goods and return of funds to the customer who previously paid with one of the payment cards, in part or in full, regardless of the reason for return, the Company is obliged to refund only through VISA, EC / MC, Dina and Maestro payment methods.

User privacy policy

On behalf of NAOMI CONCEPT Beograd, we are committed to protecting the privacy of all our customers. We collect only the necessary, basic data on customers / users and data necessary for business informing users in accordance with good business practices and in order to provide quality service. We give customers a choice including the ability to decide whether or not they want to be removed from the mailing lists used for marketing campaigns. All user / customer data is strictly guarded and is available only to employees who need this data in order to do their job. All employees of NAOMI CONCEPT  are responsible for respecting the principles of the user privacy policy.

Protection of confidential transaction data

When entering payment card data, confidential information is transmitted via a public network in a protected (encrypted) form using SSL protocols and PKI systems, currently the most modern cryptographic technology. Data security during the purchase is guaranteed by the payment card processor ChipCard a.d Belgrade, so the complete billing process is performed on the ChipCard website. Payment card information isn’t available to our system.

Privacy Policy

NAOMI CONCEPT Beograd, based in dr Ivana Ribara 87,  Novi Beograd, tax number: 112124506,  Identification number: 65890461(hereinafter: the Merchant) pays full attention to the protection of personal data of users of the site http://leommi.com/, ie customers who buy products from the Merchant through the said site.

All customer data is strictly kept and is available only to employees of the Merchant who need the information to perform their work. The Merchant takes appropriate legal, technical and organizational measures to protect against unauthorized or illegal use of personal customer data.

During the visit to the site leommi.com, the Merchant may collect certain personal information that is necessary for the customer to set up his account, as well as information that is necessary for the purpose of payment or delivery of the order.

The trader will not hand over customer data collected through the leommi.com website or in the database of registered customers, to any third party, unless he is obliged to submit such data in accordance with the applicable laws of the Republic of Serbia.

The site leommi.com can recognize an earlier user using cookies. Cookies personalize site visits in accordance with the personal needs of users. Cookies can be disabled by adjusting the Internet settings of the device you are accessing the site.

On behalf of NAOMI CONCEPT Beograd , we are committed to protecting the privacy of all our customers. We collect only the necessary, basic data on customers / users and data necessary for business and informing users in accordance with good business practices and in order to provide quality service. We give customers a choice including the ability to decide whether or not they want to be deleted from the mailing lists used for marketing campaigns. All information about users / customers is strictly kept and is available only to employees who need this information to do their job. All employees of NAOMI CONCEPT Beograd are responsible for respecting the principles of user privacy policy.

Final regulations

The provisions of the valid law in the Republic of Serbia will apply to all questions related to ordering goods through the website http://leommi.com/ that are not regulated by these Terms of Purchase.

The contracting parties will try to resolve all possible disputes amicably, and if that is not possible, they will resolve such a dispute before the actual competent court in Belgrade.

The trader reserves the right to change these terms of purchase without prior notice, through the announcement at http://leommi.com/ .